A 30% non-refundable deposit is taken when booking with the balance to be paid 30 days before arrival date.
Cancellations and refunds
If you cancel within 30 days of your arrival we will try to re-let the dates of your booking. If we are successful we will refund your balance payment less a £50 administration fee. The non-refundable deposit will not be refunded. If we cannot re-let the dates there will be no refund.
If you are unable to come due to illness, bad weather conditions, travel problems etc there will be no refund. We therefore recommend you take out travel insurance to cover all eventualities.
If we need to cancel your stay (in very unusual circumstances) we will give you as much notice as possible and fully refund all payments made including your deposit.
Arrival time – between 3pm and 9pm. We recommend arriving in daylight.
Check out time – 11am.
There is space for one vehicle in the tarmac parking area. If you wish to bring a second vehicle please tell us in advance and we will advise where to park. Please do not drive your vehicle into the meadow, a trolley is provided to make it easy to move your bags to and from the cabin.
Maximum of 2 adults.
Minimum age 18.
No dogs or other pets are allowed.
Any other visitors to the site must be agreed with the owners in advance. No parties or events.
The cabin and verandah are a smoke-free and vapeing-free environment. A metal sand bucket is provided behind the cabin for cigarettes to be stubbed out in.
Please do not wear wet or muddy shoes or boots in the cabin. Wellies and crocs are available in case you need them.
There is a wood burning stove in the cabin and a chiminea outside. A daily amount of firewood is provided for either of these. Please do not light any other open fires. A barbecue stand is also available to use and good quality locally made charcoal can be provided at a reasonable cost. Please do not use disposable barbecues
No candles. There are battery operated candles in the cabin for your use and solar lights on the screening around the outdoor bath.
There is a fire extinguisher and fire blanket in the cabin. Please tell us if you use either of them or if the carbon monoxide detector / fire alarm goes off.
Your safety is your responsibility.
You have access to the meadow during your stay which has a stream flowing through the middle of it and is a delightful place to wander. Please use common sense to ensure that you stay safe especially in bad weather. Dôl Swynol Glamping is not liable for any injury.
The meadow on the other side of the stream can be accessed via a separate gate from the lane. Alternatively, there is a plank bridge across the stream with a rope handrail and there is also a rope swing by the side of the stream which you may use at your own risk. In very dry weather you can hop across the stony river bed – again please use common sense to stay safe.
During and after heavy rain the stream can be very fast flowing and dangerous – please keep well away in these conditions.
There may be sheep grazing in the meadow during your stay. Please do not feed the sheep or approach them.
Please keep all gates closed to stop sheep entering the Dôl Swynol Glamping orchard area and to avoid them escaping on to the road.
Please use the labelled bins in the cabin in order to help us to recycle as much as possible.
Breakages and damage
Please let us know as soon as possible about any breakages or accidental damage so we can sort this out for you and/or our next guests. We do not take a deposit but may make a reasonable charge for the cost of replacements or repairs.
Problems or complaints
We hope that you will have a lovely stay at Dôl Swynol. If you have any problems or complaints please contact us immediately so that we can try to resolve the issue.
Dôl Swynol Glamping reserves the right to make changes to our prices and terms and conditions from time to time. However, prices at time of booking will not be altered after booking.